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How Does Hosted PBX Work?

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A Hosted PBX system is a cloud-based software program that delivers PBX functionality over the internet using a cluster of servers located in a data centre. Multiple data centres are typically used for redundancy. The software has the ability to deliver a vast number of individual PBX systems with each one being allocated a specific user ID and IP address.

Hosted PBX works by using business VoIP and SIP Trunk technology to make and receive phone calls over the PSTN (Public Switched Telephone Network). A landline telephone number allocated to the Cloud PBX extension is used to make and receive calls.

How to Set Up Hosted PBX

BusinessCom takes the hassle and time out of managing your own Hosted PBX system. Our highly skilled support team manages the system on your behalf, meaning you simply need to plug the phone into a suitable broadband service and they’re up and running. You can make programming or configuration changes by simply calling or lodging an online ticket with our Customer Care Team.

Bandwidth for Hosted PBX

In order for a Hosted PBX to deliver clear communication, a bandwidth of 100kbps upload/download speed is needed for the extension to work without interference. As a general rule, you should allocate 100kbps of bandwidth per extension. It is also advisable to invest in a good quality business router with a QoS feature.

BusinessCom provides a wide range of Business Broadband solutions that will support your Cloud PBX system. If you’re unsure whether you need to upgrade your broadband connection to set up your Hosted PBX, please contact our business consultants on 1300 000 100 or CLICK HERE. We’ll be happy to help find the right solution for your business.

Broadband Options

Reduce Costs and Gain Superior Functionality with A Hosted PBX System

Unlike traditional telephone lines, Hosted PBX is completely portable, scalable and has low equipment costs when setting up the system. This gives your business the freedom to relocate between the office and remote working sites with ease. Apart from the business grade IP phone, there is no other on-premise equipment necessary. Simply unplug the handsets and transfer to the new premises.

Gain Access to Enterprise Grade Functionality

All features and functions are included with a Hosted PBX system and there is no need to purchase additional functionality. Simply choose the features best suited to your business and them on or off as required. Some popular functions that are set up on a Hosted PBX system include auto attendant, call queuing, auto divert and do not disturb. You can choose to use one or a combination of the available functions to ensure every call gets handled properly.

Hosted PBX FAQs

More Info

Reduce Your Telco Costs by Up to 50%

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Need More Information? Call us on 1300 000 100 and talk to one of our Business Consultants. They'll be able to review your requirements and find the right phone solution for your business.

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