OFFICE PHONE LINES

Connect to the Latest Technology

We Have Your Office Phones Covered

BusinessCom is a Carriage Service Provider for all types of office phone line technologies, across all major networks. And that means we have the right choice for your business requirements. Choose from our full range of services including the latest enterprise grade Business VoIP, business NetPhones and Hosted PBX Systems.

All Major Networks

Access to all major networks including Telstra, Optus, Vocus and TPG.

Low Cost Plans

Lower your telco costs with our discounted call rates and low access fees.

Full Range of Services

Complete range of services including enterprise grade business VoIP. 

Business VoIP Specialists

Transition your business communications to the latest technology.

One Bill for All Services

Receive one account for all services across multiple carriers and technologies.

NBN Service Provider

Connect your NBN business phone service with BusinessCom.

All Major Carriers Including Telstra and Optus

BusinessCom is not restricted to just one carrier and utilises multiple Tier 1 Carrier Networks including Telstra and Optus. And that means the best possible choice for your business requirements. And of course, all that at the best possible rates.

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Traditional Phone Lines

PSTN and ISDN Phone Lines Are Being Phased Out

In line with the roll-out of NBN and other broadband infrastructure, both PSTN (traditional copper lines) and ISDN (digital phone lines) are being decommissioned and gradually replaced by IP lines. IP phone lines use VoIP (voice over internet protocol) for residential lines and SIP (session initiation protocol) for business lines.

ISDN Line Disconnections and Migration to IP Lines

Commencing September 2019, current ISDN services are being gradually disconnected and migrated to IP lines. Call us on 1300 000 300 for more information and to discuss the best options for your business. CLICK HERE to make an online enquiry.

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PSTN Phone Lines

PSTN (Public Switched Telephone Network) lines, also referred to as POTS or Plain Old Telephone System, are a basic telephone service and usually used by small businesses, home offices or as standalone lines for EFTPOS, Fax or delivery of a DSL service.

PSTN Line Disconnections and Migration to IP Lines

PSTN lines use the copper network to deliver phone services. In line with the roll-out of NBN, they are being phased out and existing services are being migrated to IP lines. IP lines use VoIP (voice over internet protocol) for residential lines and SIP (session initiation protocol) for business lines.

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ISDN2 Digital Lines

ISDN2 is an ISDN (Integrated Services Digital Network) service that allows a business to gain all the advantages of digital phone lines without having to commit to more than 2 lines. ISDN2 enables you to conduct 2 concurrent telephone calls at the same time over the one PSTN line. ISDN2 lines provide clear, high-quality telephone connections, and offer more call and messaging features than standard PSTN business lines. This type of service is ideally suited to businesses that require 2 to 4 telephone lines.

ISDN2 Service Disconnections and Migration to IP Lines

ISDN2 lines use the copper network to deliver phone services. In line with the roll-out of NBN and other broadband infrastructure, ISDN2 is no longer available for new service connections. Commencing September 2019, current services are being gradually disconnected and migrated to IP lines.

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Telstra ISDN and Optus ISDN Multiline

ISDN (Integrated Services Digital Network) is a digital network technology that can carry voice and data services in a digital format over a standard telephone line. It allows for between 10 and 30 concurrent telephone calls at the same time over the one service connection. For businesses that require more than 30 call lines, multiple ISDN connections are grouped together.

ISDN Service Disconnections and Migration to IP Lines

Traditional ISDN lines use the copper network to deliver phone services. In line with the roll-out of NBN and other broadband infrastructure, ISDN is no longer available for new service connections. Commencing September 2019, current services are being gradually disconnected and migrated to IP lines.

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Business VoIP

Upgrade to the Latest Technology

Business VoIP and SIP Trunks are gradually replacing traditional telephone lines like PSTN and ISDN. With the rollout of the NBN and other broadband infrastructure, Australian businesses can now take advantage of this powerful and very flexible technology. SIP Trunks offer a much greater level of functionality and flexibility than traditional phone lines and are ideal for businesses of all sizes. Businesses can reduce their fixed line telco costs by as much as 50% using SIP Trunks.

Enterprise Grade SIP Trunks

SIP trunks are a means of delivering business phone services over a broadband connection. They are ideal for businesses looking to dramatically reduce their costs and gain functionality through superior features and enterprise grade performance.

SIP Trunks
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Key Features

  • Exceptionally Cost Effective
  • Enterprise Grade SLAs
  • Multiple Device Compatible
  • Highly Flexible
  • Completely Portable
  • Fully Scalable 1+ Lines
  • UC Compatible
  • Rapid Provisioning

SIP Trunks

SIP Trunks - Key Benefits

Exceptionally Cost Effective

SIP Trunks are a lot cheaper than traditional phone lines. Apart from cheap call rates, there is minimal line rental across a variety of flexible plans. Reduce your telco costs by up to 50% with business VoIP.

Extremely Reliable

Higher level of service provision than traditional phone lines including ISDN services that rely on the copper network. BusinessCo SIP Trunks are delivered using the state of the art BroadSoft BroadWorks platform and come with enterprise grade SLAs of 99.999% uptime.

Fully Portable and Highly Scalable

There are no physical telephone lines to connect or relocate. Additional call capacity can be activated almost instantly. Connect or disconnect call lines to suit your current business requirements.

Business Continuity and Automatic Failover

Supports your disaster recovery strategies, including alternative routing implemented in emergency situations. For example, in the event that calls are unable to reach your site, they can automatically be redirected to a nominated mobile service or alternative answering point.

Superior Functionality and Multiple Device Compatible

Delivering the ultimate in business flexibility, SIP trunks can be deployed in a variety of ways including PBX Systems, IP handsets, a mobile app or a softphone application.

NBN Ready and Future Proof 

The replacement technology for traditional telephone lines. SIP Trunks are also the fundamental component of most Unified Communication and IP Telephony technologies.

SIP Trunks

NetPhones

All-In-One Business VoIP, Hosted PBX and IP Phone.

NetPhone combines business VoIP with Hosted PBX functionality programmed into an IP phone. It is perfectly suited for businesses looking for an out-of-the-box solution to their office telephone needs. And you do not require a telephone line to make it operate. Simply plug the NetPhone into a suitable broadband service and you are up and running. It's as straightforward as that.

The Ideal Business NBN Phone Service

A NetPhone combines business VoIP with complete PBX functionality, all programmed into a business grade IP phone. Choose between a desk phone and a cordless phone. It's an ideal solution for businesses looking for an out-of-the-box solution to their business phone needs.

NetPhones
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Key Features

  • Business Grade IP Handset and Phone Number
  • Multiple SIP Channels and Business Grade VoIP
  • Complete PBX Functionality and Free Extension Calls
  • No Line Rental and Cheap Call Rates
  • No Contract Term or Handset Rental
  • Completely Portable with Rapid Provisioning

NetPhones

Perfect Solution for Small Office Phone Requirements

NetPhones are totally portable and come with flexibility unmatched by traditional phone services. They come with total PBX functionality and a plethora of call handling and call management functions. And that makes them a perfect office phone solution for a number of business requirements.

Home Office

The ideal home office telephone with no need to waste money on a fixed phone line, just utilise your existing broadband service. And it has functions and features that mobile phones can not match.

Small Business PBX

A very cost effective means of delivering a fully functional PBX system into any small business operation. Offering a high degree of flexibility and ready to be scaled to suit your business needs.

Remote Office

Whether its a temporary site or a permanent satellite office, a NetPhone is one of the best solutions to deliver office telephone facilities without needing to install phone lines or a PBX system. Being completely portable, simply unplug the IP phone and relocate anytime.

NetPhones

Hosted PBX Systems

The Complete Office Phone Solution

Hosted PBX is a cloud based Virtual PBX Service delivered over a broadband connection. As opposed to traditional telephone systems which are installed at the business premises, the entire PBX system is delivered and managed from a secure Australian based data centre and accessed entirely through the internet.

Replacement Technology for Traditional PBX Systems

The system delivers functionality unmatched by on-premise PBX phone systems. It's the replacement technology where SIP Trunks are used instead of telephone lines and IP Phones replace the PBX handsets. Pre-configured IP phones are simply plugged into the company's LAN and utilise the broadband connection to deliver an enterprise grade PBX service.

Hosted PBX
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Enterprise Grade Features and Functions

Unlike most traditional phone systems, all features and functions are included and there is no need to purchase additional functionality. Simply choose features best suited to your business and turn them on or off as required.

Call Handling

Call handling features designed to ensure every call creates an outstanding caller experience. Auto Attendant (IVR) to help you manage your calls; Business Intro Messages to create a great first impression; Voice2Email to never miss a call, On-Hold Music and Promotional Messages to retain your callers and promote your business; Call QueuingAuto Divert and Do Not Disturb to make sure that every call gets handled properly.

Call Management

Professional call management features that unite your business regardless of where your staff are located. Hunt and Ring Groups to ensure that every call is answered correctly, Any Extension Pick-UpCall Park and Call Transfer to help you manage incoming calls.

Call Operation

Advanced call features that allow your staff to be more productive and in control of every call. Multi-Party Conferencing for immediate teleconferencing; Personalised Ring Tones to identify specific calls; Mobility Function to take your office phone anywhere you go; and Remote Office for a unified business image.

Hosted PBX

Reduce Costs and Gain Superior Functionality

Cloud based PBX systems are fully scalable, offer unprecedented flexibility, require low capital expenditure and are virtually maintenance free.

Easily Scalable and No Telephone Lines Necessary

Create a fully functional business PBX system with only 2 extensions at a fraction of the cost of an on-premise system. Add extensions as your business grows to as many as required. Rapid provisioning means any new extensions are activated and configured within hours, not days. Save costs and gain complete flexibility by not having to install traditional telephone lines.

Fully Portable and Free Inter-Account Calls

Physical installation of the PBX system is limited to connecting the IP phones to your broadband network. There is no other on-premise equipment, and to relocate all you have to do is unplug the handsets and transfer to the new premises. Calls are free between PBX extensions, regardless of where they are in the world.

Low Equipment Cost and Virtually No Maintenance

Equipment cost is limited to the purchase of the IP handsets with a large selection of business grade phones costing less than $100. There is no other on-premise equipment necessary and that means no on-going maintenance.

All Features, Functions and Software Updates Included 

The system comes complete with every feature and function that your business may need. They can be utilised depending on your business requirements. As opposed to IP-PBX systems which require regular software updates, a hosted PBX system is delivered as a complete service. It's always up to date with the latest software.

One Company System and Immediate Configuration

Being cloud based, hosted PBX extensions can be configured onto one system and used anywhere there is a suitable broadband connection. Businesses can then deploy extensions across any number of offices, remote sites, and even overseas. Make immediate changes to system configuration without the need for a PBX technician.

Superior Reliability and Redundancy

Being an enterprise grade Virtual PBX system, it comes with full redundancy and a disaster management process. Automatic failover to an alternative site and immediate restoration through auto-provisioning will ensure your business stays connected.

Hosted PBX

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Reduce Your Telco Costs and Connect to the Latest Technology

Let Us Show You How Much You Can Save

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