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HOSTED PBX

Reduce Costs and Gain Superior Functionality

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Big Business Features. Small Business Price.

Hosted PBX is a cloud based Virtual PBX Service delivered over a broadband connection. As opposed to traditional telephone systems which are installed at the business premises, the entire PBX system is delivered and managed from a secure Australian based data centre and accessed entirely through the internet.

Replacement Technology for Traditional PBX Systems

The system delivers functionality unmatched by on-premise PBX phone systems. It's the replacement technology where SIP Trunks are used instead of telephone lines and IP Phones replace the PBX handsets. Pre-configured IP phones are simply plugged into the company's LAN and utilise the broadband connection to deliver an enterprise grade PBX service.

Superior Reliability and Redundancy

Being an enterprise grade service, Cloud PBX systems come with full redundancy and a disaster management process. Automatic failover to an alternative site and immediate restoration through auto-provisioning will ensure your business stays connected.

Enterprise-Grade Features and Functions

Unlike most traditional phone systems, all features and functions are included and there is no need to purchase additional functionality. Simply choose features best suited to your business and turn them on or off as required.

Fully Managed Hosted PBX System

Take the hassle and time out of managing your own Hosted PBX System. We make it easy for you to get on with business by managing the system on your behalf. Make programming and configuration changes by simply calling or lodging an online ticket with our Customer Care Team.

Why Choose BusinessCom Hosted PBX

BusinessCom PBX is powered by one of Australia's leading providers of cloud based PBX systems, with an extensive network here and overseas. It has an uptime SLA of 99.999% and utilises some of the best technology available.

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Enterprise-Grade Features and Functions

Call handling features designed to ensure every call creates an outstanding caller experience. Professional call management features that unite your business regardless of where your staff are located. Advanced call features that allow your staff to be more productive and in control of every call.

Business Intro Message and Auto Attendant Menu

Voice 2 Email and Auto Time Based Diversions

Call Parking, Call Hold and Music On Hold

Ring Groups, Line Hunt and Call Queueing. 

Multi-Device Compatible. Deskphone, Softphone and Mobile App.

Internal and External Multi-Party Call Conferencing

BLF (Busy Lamp Function), Company-Wide Address Book plus Much More. 

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Monthly Plans and Call Costs

We have a range of ultra-competitive hosted PBX plans to choose from. Our Flexi Business Plans start at $9 per month and offer cheap call rates and further discounts if you commit to a 12 month term. Our Ultimate Plans come with included calls and further discounts if you commit to a minimum of 5 extensions.

Product Brochure

FLEXI PBX LITE

$9
Per Month
NO Minimum Term
Low Call Rates
  • CALL CHARGES
  • Local - 9c per Call
  • National - 9c per Call
  • Mobile - 14c per Minute
  • 13/1300 - 25c per Call
  • Extension Calls - Included
  • Extra PBX Extensions - $9 per Month
  • INCLUDED
  • 1 x PBX Extension
  • 1 x Multi Channel SIP Trunk
  • 1 x Landline Number
  • Enterprise Grade PBX Features
  • Business Grade VoIP
  • Per Second Billing
  • NO Flagfall
  • SET UP COSTS
  • Extensions - $0
  • PBX Programming - Included
  • TERM
  • No Contract - M2M
 
Pricing excludes GST. All timed calls are billed on a per Second basis.
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FLEXI PBX SME

$39
Per Month
NO Minimum Term
5 x PBX Extensions Included
  • CALL CHARGES
  • Local - 7c per Call
  • National - 7c per Call
  • Mobile - 12c per Minute
  • 13/1300 - 25c per Call
  • Extension Calls - Included
  • Extra PBX Extensions - $7 per Month
  • INCLUDED
  • 5 x PBX Extensions
  • 5 x Multi Channel SIP Trunks
  • 5 x Landline Number
  • Enterprise Grade PBX Features
  • Business Grade VoIP
  • Per Second Billing
  • NO Flagfall
  • SET UP COSTS
  • Extensions - $0
  • PBX Programming - Included
  • TERM
  • No Contract - M2M
 
Pricing excludes GST. All timed calls are billed on a per Second basis.
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Complete Range of Business Broadband Services

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Critical Information Summary

ULTIMATE PBX PLUS

$19
Per Month
Local and National Calls Included
  • CALL CHARGES
  • Local - Included
  • National - Included
  • Mobile - 12c per Minute
  • 13/1300 - 25c per Call
  • Extension Calls - Included
  • Extra PBX Extensions - Ultimate Plans Only
  • INCLUDED
  • 1 x PBX Extension
  • 1 x Multi Channel SIP Trunk
  • 1 x Landline Number
  • Enterprise Grade PBX Features
  • Business Grade VoIP
  • Per Second Billing
  • NO Flagfall
  • SET UP COSTS
  • Extensions - $0
  • PBX Programming - Included
  • TERM
  • No Contract - M2M
 

Pricing excludes GST. All timed calls are billed on a per Second basis.


Included calls are subject to BusinessCo's Fair Use Policy. Services utilising Ultimate PBX plans can only be used in a way that is consistent with a typical business' calling usage. They cannot be used for telemarketing and call centre operations.

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ULTIMATE PBX SME

$29
Per Extension P/MTH
Minimum 5 x Extensions @ $145 per Month
Local / National / Mobile
13-1300 Calls Included
  • CALL CHARGES
  • Local - Included
  • National - Included
  • Mobile - Included
  • 13/1300 - Included
  • Extension Calls - Included
  • Extra PBX Extensions - Ultimate Plans Only ($19 or $29)
  • INCLUDED
  • 5 x PBX Extension
  • 5 x Multi Channel SIP Trunk
  • 5 x Landline Number
  • Enterprise Grade PBX Features
  • Business Grade VoIP
  • Per Second Billing
  • NO Flagfall
  • SET UP COSTS
  • Extensions - $0
  • PBX Programming - Included
  • TERM
  • No Contract - M2M
 

Pricing excludes GST. All timed calls are billed on a per Second basis.

Included calls are subject to BusinessCo's Fair Use Policy. Services utilising Ultimate PBX plans can only be used in a way that is consistent with a typical business' calling usage. They cannot be used for telemarketing and call centre operations.

Enquire Now

Complete Range of Business Broadband Services

hosted-pbx-business-broadband-pricing-cta
Critical Information Summary

Hosted PBX Programming

No Need to Navigate Complex PBX Configuration Platforms

Avoid spending unnecessary time trying to configure your new hosted PBX system. Let us take care of the programming to suit your business operation.

Set Up of The Main PBX System and All Extensions

Set Up of Value Add Features and Out-of-Office Diversions

Set Up of The Main Office Ring Group

Programming Phone Line Keys for Quick Call Transfers

Programming Call Overflow and After-Hours Diversions

Uploading Sound Files of Intro and On-Hold Messages

Uploading of The Company's Master Address Book.

Request PBX Quote

In the unlikely chance that your business requires more complex programming, this service is available for only $79 (once-off). We will advise you if that's necessary at the time of processing your service application.

On-Going Support and PBX Configuration Changes

BusinessCom is a full service telco company. Our Australian based Business Customer Care Team is there to help you all the way. If and when you require any changes to your PBX configuration, this service is FREE by contacting us on 1300 000 100.

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FAQ - Hosted PBX

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Transform Your Office Phones with Hosted PBX

Cloud-based PBX systems are fully scalable, offer unprecedented flexibility, require low capital expenditure, and are virtually maintenance-free.

Benefits of Hosted PBX

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Update to the Latest PBX Technology

Flexibility with How You Make Your Calls

Hosted PBX allows you to make and receive calls on multiple devices, such as a smartphone or laptop with the softphone app. Whether you're at your desk or off business premises, it will appear as if you're using your extension as usual.

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Hosted PBX Account Portal

Each Hosted PBX extension includes access to the customer account portal, which allows you to manage multiple features and functions without the need to call a support technician. However, our Customer Care Team is always here to make changes on your behalf if you need assistance.

Manage Your Extensions with Ease

Add names, associate extension numbers and check the status of your phones without having to call technical support.

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Call Reporting

Gain access to insights on your call volume, number of simultaneous calls, registrations and call quality.

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Call Recording

View your call history and listen in on previous calls at any time. Use the call recordings to improve your customer service quality or staff training.

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Agent Groups

Create and manage agent groups for multiple departments in your business such as sales, accounts or customer service.

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See How Cloud PBX Can Benefit Your Business

Small and Medium Sized Businesses

Business Overview

  • Office is based in Melbourne with a Sales, Accounts and Customer Service department.
  • The Sales team handle all enquiries via phone and are regularly in contact with their clients.

General Requirements

  • Reliability on Call Quality.
  • IVR functionality to route callers to the correct department.
  • Ability to transfer calls between departments with ease.

Solution

  • A PBX system with one extension for each staff member that requires to make and receive calls.
  • Ring Groups for each department that are programmed into an IVR. Callers will select the department they wish to speak to and they will be transferred directly.
  • Free inter-account calls between extensions and a full range of call handling features like call park, cold transfer and warm transfer.
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Service Features

  • Easily Scalable
  • No Telephone Line Necessary
  • Full Reliability and Redundancy
  • Immediate Configuration

Value Add Services

  • Professionally recorded business intro message, IVR prompts and a Voice2Email announcement.
  • Live Phone answering service for overflow and after-hours calls.
 

Service Based Business with Multiple Locations

Business Overview

  • Service-based business with offices across Australia in Sydney, Melbourne and Brisbane.
  • Some staff regularly move off-premises to work remotely.
  • All customer service enquiries are handled by the Melbourne Head Office.

General Requirements

  • One company system to manage all extensions for the business.
  • Ability to move extensions off-premises without the need for a telephone line or technician.
  • Overall system reliability.

Solution

  • Being cloud based, all virtual PBX extensions can be configured onto one system.
  • Extensions only require a broadband connection, allowing for simple relocation between remote worksites and on-premise office locations.
  • Disaster management process including automatic failover to an alternative location will ensure all calls ring through if one office experiences an outage.
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Service Features

  • Full Range of Cloud PBX Features and Functions
  • One Company System and Immediate Configuration
  • Full Portability and No Telephone Line Necessary

Value Add Services

  • Easy to remember 1300 Number used nationally.
  • Professionally recorded business intro message, IVR prompts and a Voice2Email announcement.
  • Live Phone answering service for overflow and after-hours calls.
 
 

Professionally Recorded Business Intro and On-Hold Messages

Professionally recorded messages and greetings are the perfect way to promote and re-enforce your business brand when customers call the business. They will put a professional touch to any message and enhance your business image. Choose between a male or female voice, recorded in the tone best suited to your business.

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Need Help Finding the Best Solution for Your Business?

Get in touch with one of our business consultants on 1300 000 100 or CLICK HERE to make an enquiry. We'll happily help you find the right phone system to suit your office needs.

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Get In Touch With One of Our Business Consultants

Transform Your Business Communications

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