Quick Guide - NBN Business Broadband
NBN is the ideal business fibre solution for most small businesses. It delivers high speed broadband at very affordable monthly access fees. The NBN100 plan with speeds of up to 100MB download and 40MB upload is the preferred choice of most businesses migrating to NBN. Even with speed fluctuations, the service provides ample bandwidth for almost any business application.
How Long Does It Take to Connect NBN?
Provided that NBN is available in your area, new service connections are usually completed between 2 and 4 weeks. NBN does not guarantee connection timelines which depend upon the location and type of premises, as well as availability of NBN field staff.
Are NBN Speeds Guaranteed?
NBN is a best efforts service and the speeds shown are the nominal network access port speeds. Actual data transfer speeds may vary. The published 'up to' download and upload speeds are the maximum that can be delivered and will rarely, if ever, be achieved. Actual speeds depend upon a number of factors including current demand of the NBN service in the local area, your network and hardware, and the type of applications being run.
What Happens to My Phone Lines?
If you're currently using ISDN services, there will be no change and you can upgrade to Business VoIP when you're ready. If you're using PSTN lines (traditional telephone lines on the copper network), you'll need to covert those to business VoIP lines. Business VoIP is the replacement technology for traditional phone lines such as PSTN. When migrating, your phone numbers will stay the same and you'll have access to cheaper call rates and lower line rental.
What Are NBN Installation and Hardware Requirements?
Most businesses utilise their own routers to connect to the NBN Network Termination Unit. If required, you can also select to receive a Home Network Gateway for self-installation at no cost. The NBN service is delivered to the Network Boundary Point at your premises, which is defined as the physical port or 'UNI' on the NBN Network Termination Unit (NTU), or Port on the Home Network Gateway if selected. You are required to provide a suitable 240V AC power outlet for the NTU.
When Will the Copper Network Be Switched Off?
The copper newtork will be switched off around 18 months after your local NBN area was first made ready for the service. There will be numerous notifications issued during the process and you will have plenty of time to migrate your phone services.
