NBN is by far the cheapest form of business fibre and with speeds of up to 100MB download and 40MB upload, delivers sufficient bandwidth for almost any business application.
In order to effectively use most of the cloud based business applications like Office 365, Drop Box and One Drive, you need fast upload and download speeds. NBN makes that possible.
Business VoIP and Hosted PBX is the replacement technology for traditional telephone lines and PBX systems. NBN delivers the required bandwidth for businesses to take advantage of IP telephony with its cheaper line rental and call rates.
Access to fast, reliable broadband brings UC (Unified Communication) systems and video conferencing to life. And with their increasing popularity you can now be ready to communicate via any means.
Fast broadband will increase your business efficiency and productivity. Apart from gaining access to a range of cloud based business applications that have the potential to make your business run smoother, day to day tasks involving the internet will be done quicker and more efficiently.
Your NBN service can never go faster than the maximum line speed available at your premises. We’ll run speed tests to confirm your maximum line speed when your service is working and tell you if a higher speed tier will benefit you. If your line isn’t capable of supporting the speed tier you’re on, we’ll send you an email with your speed results and options, including:
* Typical Download and Upload Speeds During Business Hours
Broadband speeds may vary due to:
Setting up your office modem in a central spot, away from radio and electrical interference can help. Wi-Fi boosters can also help.
Your NBN service will not work during a power outage. This means you won’t be able to make or receive phone calls if there is no power to your modem, including calls to Emergency 000 services. You’ll need to rely on your mobile phone to make calls in this situation. For Fibre to the Premises (FTTP) connections, battery backup is available to customers with a medical alarm, back-to-base alarm, lift phone or a voice-only service.
If you have a Back to Base Security Alarm connected to your business phone service, it is important you contact your security provider to check if it is compatible with the NBN network and identify what alternatives are available. You’ll need to arrange this before we move you to the NBN network, or your alarm may not work. Remember to register your Fire Alarms or Lift Emergency Phones with nbn co’s Fire Alarm and Lift Emergency Phone Register.
If you require more information about the NBN services, please contact our Customer Care Team on 1300 000 300 or email care@businessco.com.au
NBN is the ideal business fibre solution for most small businesses. It delivers high speed broadband at very affordable monthly access fees. The NBN100 plan with speeds of up to 100MB download and 40MB upload is the preferred choice of most businesses migrating to NBN. Even with speed fluctuations, the service provides ample bandwidth for almost any business application.
Provided that NBN is available in your area, new service connections are usually completed between 2 and 4 weeks. NBN does not guarantee connection timelines which depend upon the location and type of premises, as well as availability of NBN field staff.
NBN is a best efforts service and the speeds shown are the nominal network access port speeds. Actual data transfer speeds may vary. The published 'up to' download and upload speeds are the maximum that can be delivered and will rarely, if ever, be achieved. Actual speeds depend upon a number of factors including current demand of the NBN service in the local area, your network and hardware, and the type of applications being run.
If you're currently using ISDN services, there will be no change and you can upgrade to Business VoIP when you're ready. If you're using PSTN lines (traditional telephone lines on the copper network), you'll need to covert those to business VoIP lines. Business VoIP is the replacement technology for traditional phone lines such as PSTN. When migrating, your phone numbers will stay the same and you'll have access to cheaper call rates and lower line rental.
Most businesses utilise their own routers to connect to the NBN Network Termination Unit. If required, you can also select to receive a Home Network Gateway for self-installation at no cost. The NBN service is delivered to the Network Boundary Point at your premises, which is defined as the physical port or 'UNI' on the NBN Network Termination Unit (NTU), or Port on the Home Network Gateway if selected. You are required to provide a suitable 240V AC power outlet for the NTU.
The copper newtork will be switched off around 18 months after your local NBN area was first made ready for the service. There will be numerous notifications issued during the process and you will have plenty of time to migrate your phone services.
