Business and Enterprise NBN
Great Value NBN Plans
Connect to Australia's most widely available internet service from only $59 per Month.
100% Australian Owned
We're proudly Australian owned and operated, including our Customer Care team. You'll always speak directly to our locally-based experts when you need assistance.
NBN Static IP Address
We include a static IP address with every NBN business connection to accommodate for any of your business software needs.
To find out what service is available at your business premises please call 1300 000 300 or CLICK HERE to make an enquiry.
Types of NBN
There are multiple service types available to suit different business requirements as well as provide different levels of bandwidth capabilities. These include Small Business NBN, Premium NBN, and Enterprise NBN.
Small Business NBN
Small Business NBN is a cost-effective way of delivering high speed internet to businesses with up to 20 users. It's an ideal solution to support the use of Hosted PBX systems and standard internet usage.
Premium NBN
Premium NBN provides secure and redundant business connectivity to ensure your business is always connected. The services include unlimited 4G failover and DDoS protection.
Enterprise NBN
Enterprise NBN is where the infrastructure is upgraded to an enterprise-grade fibre connection. It delivers ultra-fast internet and is the only NBN service type that provides symmetrical upload and download speeds, extreme bandwidth, and congestion-free internet.
Complete Range of NBN Plans
Choose from our full range of NBN plans across multiple service types. We have the right NBN connection to suit your business requirements.
Need a Business PBX System?
Get big business features at small business prices with a Hosted PBX System.
Types of Business NBN Connections
FTTP Fibre to the Premises
Where NBN is able to run a fibre optic cable all the way to the premises.
HFC Hybrid Fibre Coaxial
Where a fibre optic cable runs to the NBN node, with the final connection of a coaxial cable to the NBN service box inside the premises.
FTTN Fibre to the Node
Where NBN runs a fibre optic cable to a newly built street cabinet and the existing copper network is used to make the final part of the NBN connection to the premises.
FTTB Fibre to the Building
Where NBN runs a fibre optic cable to the basement of a building, usually an apartment building or similar.
FTTC Fibre to the Curb
Where NBN runs a fibre optic cable to a Distribution Point Unit (DPU), generally located inside a pit on the street. The existing copper network is used to make the final part of the NBN connection to the premises.
NBN Fixed Wireless
Connects the NBN from a transmission tower where data travels wirelessly to an antenna fitted on the roof of the premises.
FAQs - Business NBN
-
Do I Have to Switch to NBN?
Open or Close
The NBN rollout is now complete across almost all of Australia, where the copper network has been upgraded and replaced. This means that all ADSL and SHDSL internet services will be switched off roughly 18 months after the installation of the new network at your premises. If you do currently use these broadband services, you will need to switch to NBN eventually.
However, there are other options depending on your bandwidth requirements. Fixed Wireless and Business Fibre are future proof alternatives to NBN with unmatched bandwidth availability.
If you're unsure of which internet connection is best suited to your business needs, get in touch with one of our expert consultants on 1300 000 300. We'll happily assist.
-
Important Information
Open or Close
Important Information About NBN Speed Options
Fibre to the NODE (FTTN), Fibre to the Building (FTTB), and Fibre to the Curb (FTTC) Speed Test Results and Your Options
Your NBN service can never go faster than the maximum line speed available at your premises. We’ll run speed tests to confirm your maximum line speed when your service is working and tell you if a higher speed tier will benefit you. If your line isn’t capable of supporting the speed tier you’re on, we’ll send you an email with your speed results and options, including:
- Switch to a Lower Priced Plan Without Charge
- Cancel Your Service Without Charge
Some Factors Impacting Performance
Broadband speeds may vary due to:
- The website you're visiting and their servers
- Wi-Fi is less reliable than an Ethernet cable
- The speed tier you are connected to
- Cabling and wiring at your premises
- Network capacity and network traffic
- The NBN technology type at your premises
- The location of your modem
Setting up your office modem in a central spot, away from radio and electrical interference can help. Wi-Fi boosters can also help.
Service Availability
Your NBN service will not work during a power outage. This means you won’t be able to make or receive phone calls if there is no power to your modem, including calls to Emergency 000 services. You’ll need to rely on your mobile phone to make calls in this situation. For Fibre to the Premises (FTTP) connections, battery backup is available to customers with a medical alarm, back-to-base alarm, lift phone or a voice-only service.
Fire, Lift and Security Alarms
If you have a Back to Base Security Alarm connected to your business phone service, it is important you contact your security provider to check if it is compatible with the NBN network and identify what alternatives are available. You’ll need to arrange this before we move you to the NBN network, or your alarm may not work. Remember to register your Fire Alarms or Lift Emergency Phones with nbn co’s Fire Alarm and Lift Emergency Phone Register.
More Information
If you require more information about the NBN services, please contact our Customer Care Team on 1300 000 300 or email care@businessco.com.au
Need Help Finding the Best Solution for Your Business?
Get in touch with one of our business consultants on 1300 000 300 or CLICK HERE to make an enquiry. We'll happily help you find the right broadband connection for your business requirements.
