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The Alternative to Business Fibre

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High Performance Ethernet Broadband

SHDSL  (Symmetrical High Speed Digital Subscriber Line) is a DSL service that uses multiple copper pairs bonded together into a single ethernet link, delivering significantly greater speeds and performance than traditional DSL connections. It's a symmetrical broadband service, which means that both upload and download speeds are the same. 1:1 contention means that once installed, SHDSL speeds are set and do not vary, making it ideal for bandwidth allocation to various business applications.

Ethernet Broadband SHDSL is the perfect business broadband solution for companies looking for a high speed internet service that delivers a combination of reliability, performance and quality. It's ideal for businesses that require a high performance broadband connection for applications including Web Hosting, IP Telephony, Hosted PBX, VPN Connections and Video Conferencing.

Symmetrical Speeds

High Speed Broadband with Symmetrical Upload and Download speeds.


99.95% Up Time SLA

Business Grade Up Time SLA That Covers Installation Times, Restorations and Availability.

Static IP Address

Static IP Address for Business Network and Cloud Based Service Configurations.

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Business Ethernet Broadband Plans

SHDSL is a genuine alternative to high bandwidth fibre. This powerful, high speed ethernet broadband service is available today, without having to wait for fibre infrastructure. Our primary upstream service provider was the first telecommunication company in Australia to utilise SHDSL to deliver Business Ethernet to business customers using the existing copper network. Connect to one of our SHDSL plans starting from $229 per Month or CLICK HERE to enquire about other business broadband services.

MBE 10

Per Month ex GST
MBE - Mid Band Ethernet
  • 10MB/10MB
  • Unlimited Data
  • $269 Per Month
  • Term - 12 to 36 Months
  • Installation - $0 to $1,100
  • 1:1 Contention
  • Symmetrical
  • Guaranteed Speeds
  • Static IP Address
  • AUS Business Support


  To check availability at your business premise please call 1300 000 1300 or CLICK HERE

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Critical Information Summary

Mid Band Ethernet (MBE) and Ethernet Over Copper (EOC)

The technology has evolved over the years and the premium service is now more commonly referred to as Mid Band Ethernet (MBE) or Ethernet Over Copper (EOC). MBE achieves guaranteed speeds of up to 80Mbps by bonding up to eight copper pairs into a powerful and resilient network connection. Should one or more copper pairs fail the remaining pairs continue to provide connectivity, keeping your business online. MBE symmetrical speeds are guaranteed and the service comes with business grade SLAs covering installation lead times, service restoration and availability.

Ethernet First Mile (EFM)

EFM is also a type of SHDSL service but with lower capacity of up to 20Mbps and less stringent SLAs. The symmetrical speeds are not guaranteed until the service is connected at the premises and it's a best effort service based on distance from exchange, copper availability and quality of the infrastructure.

Key Features - SHDSL

  • 99.95% Up Time SLA
  • 24/7 Australian Based Technical Support
  • Includes Static IP Address
  • Service Level Agreements (SLA)
  • Symmetrical Speeds
  • 1:1 Contention Ratio
  • High Speed Up to 80Mbps

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Typical Business Use of SHDSL Services

SME Businesses

Businesses with more than 10 staff generally require a more robust broadband connection. One of the draw backs of ADSL is the low upload speed. Most services deliver around 600kpbs which is not enough for SME businesses to run the increasing number of cloud based applications.

Businesses that Require High Upload Speeds

Businesses that transmit a lot of graphic content require higher upload speeds, and ADSL is just not enough. It takes a long time to upload larger graphic files through ADSL, and is unproductive and very frustrating.

Businesses that Use IP Telephony

Business VoIP and Hosted PBX is the replacement technology for traditional telephone lines. An increasing number of businesses are migrating their existing phone line services and require a high performance broadband connection such as SHDSL to facilitate it.

Alternative to Business Fibre

MBE (Mid Band Ethernet) is ideal for businesses that require a premium ethernet connection but the cost or availability of Business Fibre is prohibitive.

Businesses with VPNs and UC Systems

VPNs (Virtual Private Networks) and UC (Unified Communication) Systems require ethernet broadband such as SHDSL or Business Fibre to function correctly.

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Quick Guide - SHDSL

Ethernet Broadband SHDSL has been the preferred choice for businesses looking for high performance without the additional cost and longer installation lead times of Business Fibre. Apart from delivering suprerior bandwidth for everyday applications like Office 365, Drop Box and One Drive, it's ideal for Business VoIPHosted PBX, Video Conferencing, VPN and UC Systems.

Difference Between SHDSL and ADSL

SHDSL enables symmetrical data transmission which means that both upload and download speeds are the same; ADSL is an asymmetric service where the upload and download speeds are different. Download speeds are faster than upload speeds.

SHDSL can deliver significantly higher upload and download speeds (Up to 80Mbps). ADSL2+ has a maximum speed of 20Mbps (download) and 1Mbps (upload).SHDSL has a 1:1 contention which means that once installed, the speeds are set. ADSL speeds are variable and cannot be guaranteed.

What Does 1:1 Contention Ratio Mean?

1:1 contention ratio means that the broadband connection is not shared by multiple service subscribers and is therefore guaranteed to deliver a set upload and download speed.

Contention relates to the number of subscribers that are able to share a broadband service. A 20:1 contention means that up to 20 subscribers are able to share a connection at any given time. That effects the bandwidth which then fluctuates depending on the number of users at any given time. A 1:1 contention means there are no other subscribers able to share the broadband service allowing for the bandwidth to remain the same.

Do I Need an Active Phone Line?

No. The only requirement is that the premises has existing copper wiring that's not being used for any other purpose such as a PSTN phone line. SHDSL uses between 2 and 8 copper pairs to deliver the broadband service. The higher the bandwidth requirement, the more copper wiring must be available to use.

Do I Require a Special Modem or Router?

A Network Termination Unit (NTU) is installed at the premises as part of the service installation. This will provide an Ethernet Port for connecting to your Router.

Unlike ADSL, there is no modem required. However, you must ensure that your Router supports high speed ethernet broadband.

What Determines the Speed of the SHDSL Connection?

SHDSL speed is determined by the availablity of copper wires at the premises. Higher bandwidth requires more copper lines to be available for the service connection.

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